Five tools, one account

Set Your Own Limits at Betnjet Casino

Play only from 18+, and every Betnjet Casino account comes with deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit

Operating under licence 44967-9998-R-420865 issued by the UK Gambling Commission, Company No. 10198882

Five essentials

Which safeguards stand behind your play?

Once you have a quiet minute, glance through these essentials before your next session.

Minimum age18+

Our licenceUK Gambling Commission, 44967-9998-R-420865

National registerGAMSTOP

GamCare helpline0808 8020 133

Your questions[email protected]

Toolkit

Fixed before play, not after a loss

Calm control is how Betnjet Casino works: each tool sits in your account, ready whenever you want it.

Deposit limits

This caps how much you can pay in over a chosen period, so a limit is fixed before play begins rather than after a loss. Switch it on as your first act in the account.

Loss limits

Loss limits set the most you are willing to see go in a session or over a longer stretch, keeping entertainment separate from money you need elsewhere.

How long have I been playing?

A gentle reminder appears as your session runs on, which helps when an evening stretches further than you planned. Set it if you lose track of time while playing.

Cooling-off periods

A cooling-off period takes a short pause from play while your account stays open, suiting a moment when you want distance without closing everything down.

Self-exclusion, in your hands

Self-exclusion closes play for a set stretch and can be paired with GAMSTOP, the national scheme. Choose it if a pause no longer feels like enough.

While you sign in

A spending ceiling in your own hands

A clear route through your account settings, so a limit is in place before play begins.

Open your profile menu

Opening your profile is the first move. Check that the name and currency shown are yours before you change anything.

Open the responsible gambling section

Inside the menu, look for the section labelled responsible gambling. Every tool sits there, gathered in one place.

Which ceiling suits tonight?

Now pick the kind of ceiling you want: how much you pay in, how much you allow yourself to lose, or how long a session runs. A limit is set before play, never after a loss.

When the confirmation appears

Saving the figure brings a confirmation on screen. Read the amount back to yourself; the new limit then governs what follows.

Once it felt light, now it feels heavy

Noticing these signs early matters because small changes are easiest to act on. A limit set before play, or a short pause, is the first step. Neither is a judgement on you, and both can be started in your account today.

In the past few weeks, one or more of these may have felt familiar:

Spending more than you planned, again
Playing to win back a loss
Losing track of time at the screen
Hiding your play from family
Borrowing money to keep playing
Feeling flat until the next session
Playing when you feel low or tense

Free, confidential support

Support that costs nothing and stays private

Betnjet Casino Ltd keeps these routes listed because asking for help should never feel like a last resort.

National Gambling Helpline (GamCare)

Trained advisers run a free helpline and live chat for players and for relatives, around the clock, every day. Conversations stay confidential, and the team can point you to local support near you. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings where players and their families talk openly in a group, at no cost and with no appointment needed. Mixed meetings welcome relatives alongside the person affected. gamblersanonymous.org.uk

Pick the break that fits your situation

A clean break that keeps your account. A time-out is the lightest option: it freezes play and deposits for hours or days while your account stays open. Start it from the responsible gambling section of your profile, and you decide the length when you set it.

When you need far more distance. Self-exclusion in your account closes access for a long period, and it cannot be undone early, so the choice deserves a settled mind. Open the responsible gambling section and choose the period that matches how much distance you want.

From every site to none for now. Your details can also go on GAMSTOP, the national self-exclusion register run by The National Online Self Exclusion Scheme Limited. UK residents register there, choose from 6 months, 1 year, 5 years or 5 years with auto-renewal, and it can take up to 24 hours to apply. gamstop.co.uk

Plain answers

What you can change yourself

Worth a look on the evening you wonder how long you have been signed in.

Is a cooling-off break the same as shutting my account?+

No. A cooling-off period only pauses play for the stretch you choose, while your balance, history and pending payments stay on file. Once it runs out, signing in and playing is possible again straight away. Self-exclusion goes further and keeps you out for the full period you pick.

Where can a parent or partner of a player get advice?+

The National Gambling Helpline, run by GamCare on 0808 8020 133, is free, open every hour of every day and speaks to relatives as well as players. Advisers listen, explain the options and can point your family to local support. Gamblers Anonymous also runs meetings that families and friends are welcome to join.

Can I cancel a self-exclusion before the period ends?+

No. Once your self-exclusion starts it lasts for the whole period you chose, and nothing on this side can shorten it. That is deliberate: the decision is made at a calm moment and the days after a hard evening cannot undo it. The national register option works to the same rule.

My mobile keeps logging me out of the limits page, what now?+

The responsible gambling section sits in the same profile menu on a handset as on a laptop, so nothing is hidden on a small screen. A stable connection usually settles a page that closes halfway through. Should it keep failing, our live chat team can look at it with you around the clock.

If I exclude myself here, am I blocked from other casinos too?+

Not through this account alone. A self-exclusion set with Betnjet Casino covers play on our site only. To be stopped at other licensed operators in the United Kingdom, join GAMSTOP, the national online self-exclusion scheme, which can take up to 24 hours to apply.

Why do you need to see proof of my age?+

We can only hold an account for someone aged 18 or over, so age has to be shown before play begins. It also keeps young people away from gambling they are not lawfully old enough to take part in. Checking takes little of your time and is one of the conditions of our UK Gambling Commission licence 44967-9998-R-420865.